Privacy Policy
Effective date: May 28, 2026
ScenePull is a tool that turns video scripts into ready-to-edit asset packs for YouTube and TikTok creators. The service is operated as a sole operator (no registered company entity yet). This page explains what data we handle and why, in plain English. If something is unclear, email support@scenepull.com.
What we collect
- Your email address when you sign in.
- YouTube video URLs you paste into the app.
- Scripts and text you paste or generate inside ScenePull.
- Usage data: how many generations you ran, downloads, plan and credit consumption.
- Payment information processed by Stripe. We never see or store your card numbers; Stripe sends us a customer ID and the subscription status.
How we use it
- To generate your asset packs (scenes, footage matches, ZIP exports).
- To improve the product, fix bugs and understand what features get used.
- To send transactional emails: receipts, password-related notices, onboarding steps.
- To send occasional product update emails. You can unsubscribe from those anytime with the link at the bottom of each email.
Third-party services
We use a handful of trusted providers. Each processes your data under its own privacy policy.
- Supabase — database, authentication and file storage for scripts and generated assets.
- Stripe — payments and subscription management.
- Google Analytics (GA4) — aggregated site analytics.
- Meta Pixel — ad performance measurement for the campaigns we run.
Cookies
We use two kinds of cookies:
- A necessary authentication session cookie so you stay signed in.
- Analytics cookies set by Google Analytics and Meta Pixel.
Analytics & tracking
GA4 and the Meta Pixel currently fire on page load across the site. We do not show a consent banner right now — automated audience detection is most reliable on English-language traffic, and we want to be upfront about that choice rather than hide it. If we determine a banner is legally required for your region (for example, expanded GDPR or ePrivacy enforcement that applies to us), we will add one and update this policy.
Data retention
- Account data (email, scripts, generation history) is kept while your account is active and for 90 days after you ask us to delete it, to handle disputes and refund requests.
- Generated asset files (images, video clips, ZIP exports) are deleted from our servers 24 hours after generation. Download them locally if you want to keep them.
Your rights
You can ask for an export of your data, or for your account and everything tied to it to be deleted. Email support@scenepull.com from the address attached to your account and we will action it within 14 days.
Security
- HTTPS everywhere — all traffic to ScenePull is encrypted in transit.
- Supabase Row Level Security enforces that you can only read and write your own rows.
- We never store plaintext passwords. Authentication is handled by Supabase Auth with hashed credentials.
Changes to this policy
If we make a material change — for example, adding a new processor or changing how long we keep data — we will email registered users and update the effective date at the top of this page before the change takes effect.
Contact
Questions, requests, or complaints — write to support@scenepull.com. Every message is read by a real person.